Last Updated: October 2026
Thank you for visiting DUNTERY ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from www.duntery.com (the "Site") or otherwise use our online services (collectively, the "Services").
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
Depending on how you interact with our Site and Services, we collect different types of personal information:
A. Information You Provide Directly to Us
- Contact & Account Information: Name, email address, shipping and billing address, phone number, username, and password when you create an account or contact us.
- Payment Information: Payment card details, billing address, and transaction records processed securely by our third-party payment processors. (We do not store your full payment card details on our servers.)
- Customer Support & Communications: Information you provide when contacting our support team, utilizing our Live Chat, or interacting with us on social media (e.g., tagging us on Instagram).
- Style & Fit Preferences: Measurements (such as bust or waist size), style preferences, event dates, and reasons for purchase that you voluntarily submit to help us provide tailored recommendations.
- User-Generated Content: Reviews, comments, feedback, or photos that you publicly post on the Site.
B. Information Collected Automatically
When you navigate our Site, we automatically collect certain device and browsing information through cookies, web beacons, and similar tracking technologies, including:
- Device identifiers, IP address, operating system, and browser type and version.
- Browsing actions, pages viewed, time spent on pages, links clicked, referring URLs, and general geographic location derived from your IP address.
We use the information we collect for legitimate business and commercial purposes, including:
- Order Fulfillment: Processing and completing purchases, facilitating shipping and delivery, and providing order tracking and customer support.
- Customer Service: Responding to inquiries, resolving issues, and managing warranty or return requests.
- Personalization & Improvement: Understanding user preferences, conducting research and data analytics, enhancing website performance, and optimizing the shopping experience.
- Marketing & Communications: Sending promotional materials, special offers, and updates about our products and services. You may opt out of promotional emails at any time by clicking the "Unsubscribe" link in the footer of any promotional email, or opt out of SMS messages by following the opt-out instructions provided in the text.
- Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions, security breaches, unauthorized access, and other malicious activities.
- Legal Compliance: Complying with applicable laws, regulations, and legal processes. Â
We use cookies, web beacons (pixels), and similar tracking technologies to keep track of items in your shopping cart, remember your preferences, and analyze website traffic.
- First-Party Cookies: Essential cookies required for the proper functioning of the Site (e.g., checkout and cart storage).
- Third-Party Analytics & Advertising Cookies: We use analytics services such as Google Analytics to better understand how visitors engage with our Site. These third parties may set cookies and collect anonymous, aggregated usage data.
- Managing Cookies: Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features of the Site, such as the checkout process.
We do not sell your personal information in the traditional sense, nor do we exchange it for monetary compensation. We only disclose your personal information under the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our website, processing payments, fulfilling orders, shipping packages, managing email/SMS campaigns, and conducting fraud prevention. These providers are bound by strict confidentiality agreements and may only process your data to perform services on our behalf.
- Legal Requirements & Protection: If required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of DUNTERY, our customers, or the public.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Depending on where you reside in the United States (including California and other applicable states), you may have certain rights regarding your personal information under state privacy laws:
- Right to Know / Access: The right to request the categories and specific pieces of personal information we have collected about you, the categories of sources, and the business purposes for collecting it.
- Right to Delete: The right to request the deletion of personal information we have collected from you, subject to certain exceptions (such as completing an order or legal compliance).
- Right to Correct: The right to request correction of inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale or Sharing: The right to direct us not to sell your personal information or share your personal information for cross-context behavioral advertising. You can exercise this right via our "Do Not Sell or Share My Personal Information" link or by contacting us.
- Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us at service@duntery.com with the subject line "Privacy Rights Request." We will verify your identity before processing your request in accordance with applicable law.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, or alteration. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You are also responsible for maintaining the confidentiality of your account credentials and password.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or reporting obligations).
Our Services are intended for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take prompt steps to delete such information from our records.
Our Site may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory practices. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes to how we collect, use, or share your personal information, we will notify you by prominently posting a notice on the Site or sending you an email notification prior to the change becoming effective.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: service@duntery.com Â
- Live Chat: Available via the chat widget in the bottom-right corner of our website Â