Shipping Policy

All DUNTERY dresses are made to order to minimize material waste and deliver exceptional craftsmanship.

Total Delivery Time = Tailoring/Processing Time + Transit Time

1. Tailoring & Processing Times

Every garment is made specifically for you. Production begins shortly after checkout.

Category Tailoring Time
Bridesmaid 7–10 Business Days
Wedding & Special Occasion Dresses 12–15 Business Days
Swatches & Accessories 3–5 Business Days


*Peak Season Notice (March–July): Production may take 3–5 additional business days. We strongly recommend ordering at least 5 to 6 weeks before your event.


2. Shipping Methods & Rates

We offer FREE Standard Shipping on orders over $129 to the United States and select international destinations.Β 
Exact shipping rates, delivery times, and available carriers will be calculated automatically at checkout based on your order value and destination address.

Contiguous United States (Lower 48 States & D.C.):

- Standard Shipping (5–8 business days): From $7.99 (FREE on orders $129+)
- Expedited Shipping (3–6 business days): From $19.99

Other Regions & International (Alaska, Hawaii, U.S. Territories & Global):

- Standard Shipping (7–12 business days): From $9.99 (FREE on orders $129+ for eligible countries)
- Expedited Shipping (3–14 business days): From $19.99*

*Note: Expedited shipping to Alaska & Hawaii starts from $34.99; rates vary for other remote international destinations)


3. Key Shipping Guidelines

- Carriers & Tracking: Orders are primarily fulfilled via USPS, UPS, and DHL Express. You will receive an email with tracking details once your parcel ships. Please allow 24–48 hours for tracking updates to appear.
- Address Restrictions: Expedited shipping cannot deliver to P.O. Boxes or APO/FPO military addresses. Please provide a physical street address at checkout.
- Address Modifications: You may modify your address free of charge before your order ships. Once in transit, rerouting is subject to carrier policies, and any associated fees are the responsibility of the customer.
- Taxes: Applicable state and local sales taxes are calculated and collected automatically at checkout.
- Delays: If your package tracking has not updated or has exceeded your estimated delivery date by 7 business days, contact us immediately at service@duntery.com.


Contact Us

For rush requests or specific delivery date questions, contact our team:

- Email: service@duntery.com
- Live Chat: Available via the chat widget at the bottom right corner of the website.

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