Terms & Conditions

OVERVIEW

This website is operated by DUNTERY.The terms“we”,“us” and “our” throughout the site refer to DUNTERY. DUNTERY offers and operates this website including all information, tools, and services available from this site to you. Users accept and agree to our policy, terms, conditions, policies, and notices.

By visiting our website and/ or purchasing products from us, you engage in and agree on our“Service” and you know you are bound by our terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing, visiting, and using our website. By accessing or using any part of our site, you agree to be bound by these Terms of Service. If you do not agree to the terms and conditions of this agreement, then you may not access the website or use any services.

Any updated functions, features, or tools which are added to our website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is the users' responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes is regarded as acceptance of those changes.

Our website is hosted on Shopify Inc as well. They provide us with an online e-commerce platform that allows us to sell our products and offer great services to you.

SECTION 1 – ONLINE STORE TERMS

You know your local law on the age of complete civil conduct. Please make sure you are old enough to afford your purchase behavior. If you are too young to afford this purchase, please make sure your purchased action is known and accepted by your supervisors or minor dependents.

You must not use our products for any illegal or unauthorized purposes. You must not use our site to violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature to our site.

A breach or violation of any of the Terms will result in an immediate termination of your account and services.

SECTION 2 – GENERAL CONDITIONS

We hold and reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. And Credit Card information is always encrypted during transfer over networks to protect your financial security.

You agree not to copy, reproduce, duplicate, sell, resell or exploit any parts of the terms, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our official written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We state all the necessary information on our products and service on our website clearly. We are not responsible for unnecessary information. We do not have the responsibility to explain the unnecessary information though it may be not accurate, complete, or current. The information and material on this site are provided for general understanding only and should not be relied upon or used as the sole basis for making decisions without consulting primary more accurate, more complete, or more timely sources of information.

This site may contain certain historical information for customers to make comparisons. However, historical information, necessarily, is not the latest and current and is provided for your reference only. We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor and observe changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without other notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

You know and understand certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have spared no efforts to display as accurately as possible the colors and images of our products that appear on our website. However, we cannot guarantee that your computer monitor’s display of any color will be accurate and exactly the same as ours. Please kindly understand and accept the slight color difference.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, at any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

SECTION 6 – SIZE OF DRESS

For more information, please check out our Size Guide. Duntery's size chart establishes standard sizing. Your measurements are used to determine the closest size. The dress you order will not be custom-made to your exact measurements; therefore, alterations will be necessary to custom fit the dress or choose the custom size of dress when you order. It is important to order a size that fits the largest part of your body. If you are in-between sizes, we recommend that you order the larger size and have the dress altered to fit smaller. We are not responsible for measurements sent online or changes in your size for any reason, including but not limited to pregnancy, weight loss, or weight gain. If for some reason a dress is too small, the fabric can be ordered from Customer Service for an additional charge, time permitting. Please note that the extra fabric may be cut from a different fabric, which may result in a slightly different dye lot for your dress. Please read the Garment Colors and Swatches section below for more information on colors.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order customers place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you via email or phone call. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors without our permission.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our site. You agree to promptly update your account and other needed information, including your email address and credit card numbers, and expiration dates so that we could complete your transactions and contact you necessarily.

For more detail, on the return issue, please review our Returns Policy.

SECTION 8 – ORDER CANCELATION

Customers can cancel their order at any time before we start processing the order, normally within 24hours; please contact our Customer Service Center. If we have started processing the order, fees will be applied for order cancellation. 

SECTION 9 – SHIPPING AND DELIVERY

When we receive your items, we will check its style, color, size, and defects, and then ship the product directly to the delivery address you provided when you placed the order. You will receive an email with tracking information, and you may need to sign after receiving the package. If the package is returned to us and cannot be delivered, you are responsible for paying the cost of re-shipping and handling the goods. If your email address and/or shipping address change, you are responsible for notifying us.

We ship packages via FedEx (www.fedex.com), DHL (www.dhl.com), TNT (www.tnt.com) and UPS (www.ups.com). Usually, in different regions, our logistics carriers will be different. For details, please refer to our Shipping Policy. The time of shipping varies with the distance of the shipment. And local carriers will also affect delivery time.

We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, the number of airport freight will increase and the transportation will be delayed. If you need this dress urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.

SECTION 10 – PAYMENT AND TAXES

You can place an order on our website and pay with Visa, MasterCard, Discover, American Express, Credit Card and PayPal. At this time, we do not accept checks or money orders.

Duntery.com is not responsible for any additional charges that may apply to international orders, such as taxes, duties, tariffs, or brokerage fees. To find out what may apply, please contact your local government.

SECTION 11 – OPTIONAL TOOLS

We may provide you with access to the third-party tools over which we neither monitor nor have any controls or input. But your information may be collected by them.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new tools, services, and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 12 – THIRD-PARTY LINKS

Our website contains some third-parties links to help you better shop at our site. Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct link you to their websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 13 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We may monitor, edit or remove content that we determine in our sole discretion are unlawful, harmful, disruptive, discriminate, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any rights of any third party, including trademark, copyright, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by customers or any third party.

SECTION 14 – PERSONAL INFORMATION

Your submission of personal information on our site is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 15 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions on product title, product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 16 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall DUNTERY, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless DUNTERY and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 21 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy and US.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to the customer service mailbox: service@duntery.com.

 

CONTACT US

  • Business Address: Room E3, 5th Floor, Lianshi Building, 1001 Pinglong Road, Gusu District, Suzhou City, Jiangsu Province, 215000, China (Same as return address)
  • Email Address: service@duntery.com
  • Phone Number: 00-86-512-89579986
  • Online Chat: Chat with us via the online chat app (Click the icon Right corner of our website)

Last Updated: July 05, 2021

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