1. Shipping Method:

We are shipping worldwide (if you can't find your country when you check out, please email to duntery@hotmail.com) by international express such as DHL, TNT, Fedex, UPS, EMS, etc. Normally, you can receive your dress in 3 to 7 days after it is shipped.

2. Shipment Tracking:

Once your dress is shipped out, you will receive an email with shipping agency and tracking number, and estimated arrive date. meantime, you can track the parcel in express company's website to see the status.

3. Rush Order Shipping:

If you need the dress urgently, please select "Rush Order Shipping" when you select shipping rate at check out page, and we will rush the order for you, and usually, the total processing time is within18 days including shipping, or earlier.

4. Addresses that cannot be delivered:

We apologize that military addresses (APO, FPO) & P.O. Boxes cannot be delivered. Please leave us with a specific street address for shipping when you place order.

Attention: if you are from Brazil, please remark your 11-digit CPF in the order NOTE in accordance with your Custom requirements.

5. What happens if you're not available when your parcel arrives?

If you are not at home when your parcel arrives, the shipping carrier will leave you a card or call you directly, telling you where the parcel is. It might be left in a safe place or there will be instructions of how to pick up your parcel.

If your order has not arrived by the estimated receiving time, we're here to help. If you have any other questions, please email us at: duntery@hotmail.com.